View Full Version : Adding notes at payment selection
digitalfunstuff
28th September 2005, 04:48 AM
Hi David,
Are we able to include some notes at the payment selection page? Because we charge a 3% surcharge for Amex and Diners cards we can only advise them at the final checkout page.
WE have cusotmers complaining that we should advise them at the time of payment selection and not after they have entered their details.
dferguson
28th September 2005, 08:22 AM
Sure,
Each payment method has two tabs which allow the entry of text.
1. On Payment Page - Text you type into this box will display on the page where the customer selects the payment method.
2. On Order Confirmation Page - Text you type into this box will display on the order confirmation page.
Annie - I have checked your sites settings and it appears your already using these features, you just havnt included any text about AMEX cards and the 3% surcharge on the PAYMENT PAGE text.
digitalfunstuff
23rd October 2005, 09:15 AM
Hi David,
I have since added the surcharge information on the checkout pages (payment and order confirmation). Howver, some customers still don't see it. And it sometimes causes confusion as they think we have already charged the 3% surcharge once they checkout.
Can we manually include 3% surcharge text info next to the Amex and Diners checkbox on the payment section? This way they will surely see it.
Regards
Annie
www.digitalfunstuff.com.au
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